Importance vs. performance — the five pillars
Mean score 1–5. Importance: Not important → Critical. Performance: Poor → Excellent (“Can’t judge” excluded). The gap is where INSCA under-delivers on what members care about.
Gap table
Importance − performance. Positive = under-delivery.
“If INSCA could only do three things brilliantly…”
% of respondents selecting each (max 3 each).
Responses over time
Completed responses per day (UTC), member survey.
Overall value of membership (1–10)
“How valuable is INSCA membership to your business today?”
How members see the USD 2,250 fee
Share of respondents.
Value score by tenure
Mean value score (1–10) by years of membership.
Value score by region
Mean value score (1–10).
“What would make membership clearly worth it?”
Convention attendance (last 3 years)
Stay for the General Assembly?
Attendees only.
Likelihood to recommend the convention
0–10. Promoters 9–10 · Passives 7–8 · Detractors 0–6.
What attendees value most
Average rank position (1 = most valued, lower is better).
What would make the convention more valuable
% selecting each.
What would make the General Assembly worth attending
% of attendees selecting each.
Why non-attendees stay away
Non-attendees only.
Awareness and use of INSCA services
Share of respondents per service.
“A container is stuck at the border tomorrow — what do you do first?”
The ICTR mindshare test.
How easy are ISWG findings to use? (1–5)
Formats that would make science & regulation useful
% selecting each.
Topics that will matter most in the next 2–3 years
% selecting each (max 4 each).
Preferred channels
% selecting each.
Public voice or members’ service?
Placed a yearbook ad in the last 3 years?
Why not?
Among those who haven’t.
Visibility tools members would actually use
% selecting each.
Ever served on the Board or a committee?
What stops people serving
% selecting each.
What would make it attractive
% selecting each.
“What do you expect from the Chairman and Board over the next three years?”
Country
Region
Membership category
Main activity
Role of respondent
Family generation
Company size
Years as member
How they first came to INSCA
Who should lead? — the division-of-labour grid
Number of associations choosing each option per area.
What associations relay to their members
Priorities, voice and growth
Association responses in detail
How to update every three days
- In Typeform, open the form → Results → Responses → Download → All responses (CSV).
- Drop the file(s) below — the dashboard recognises which survey each file belongs to and recomputes everything.
- The latest files are remembered in this browser, so the dashboard reopens with your most recent data. Use “Reset to embedded data” to go back to the original snapshot.
📂 Drag & drop Typeform CSV exports here, or
Questions are recognised by their wording, so small edits in Typeform are fine; if you add or remove questions, re-export and check the “Data status” line above for anything the dashboard could not find.